I am very satisfying with By Next services that I have been using for several years. My regular delivery drivers servicing my area (James A., Allen C. and Elvis S.) are very professional and friendly. My laundry is always done as expected and I never had any issue. Great customer service: Kane Williamson who called to see if I was satisfied with the laundry service I just received was nice and very professional too.
Karine Michelet
I have a jacket that I bought 10 years ago and was too afraid to take it anywhere. But the button on it was on its last thread (literally) and figured it was due time to clean it. So, I brought it to Maggie. I wish I found this sooner! She put the button back on no problem, and it was returned quickly all fresh and clean! Honestly, I'd give them anything cause I know my clothes are in good hands. Maggie is honestly the best.
Essy Waldrop
Mrs. Maggie is fantastic! She goes above and beyond to make sure everything goes smoothly, including measuring for alterations on the spot! Additionally, the overall service experience with ByNext is always reliable, timely, and clothes come back in perfect condition.
Shana Vieira
I live at 325 Kent and I LOVE this service so much. Frank makes my life so easy, I work way too much and he always makes sure everything is handled for me. I would actually not have clean clothes if it wasn't for Frank and ByNext!! I can't say enough good things about this service, I'm forever grateful!
Gab
One of the best cleaners I've experienced. Having gone here for the past few years I've never had any issues with my clothes, they've always come back clean, correct and on time. Maggie is the best! She's warm and friendly, she definitely cares for her customers. Can't recommend her enough!!
Amfara Mota
I am very happy with ByNext dry cleaning service. I feel I can trust them with my expensive work clothes and sentimental stuff. Malony at my building is simply wonderful. He explained everything to me and makes the entire process completely worry-free. Turnaround is super-quick and everything comes back spotless and looking brand new. Malony even remembered my new customer discounts(!) By becoming a Reserve member and using Prepay credits I also saved a lot of money on my dry cleaning.
Elina Hum
Maggie is the best! She makes it so easy to get my packages and dry cleaning done. My dog and I love stopping by every morning for a chat, even when we don't have mail. The building wouldn't be the same without her!
Nikita Kulkarni