I want to give 5 Stars to ByNext, the best Dry Cleaning and Laundry Service I have ever used. All my cleaning and laundry was pm returned to me promptly and everything was clean, fresh and carefully folded. The ByNext friendly staff, definitely pays attention to detail, for example, my antique Satin dress was returned to me looking better than when I bought it. But, the best part of my experience with ByNext was when I pointed out to Harry Garcia that there was a billing problem on my receipt. Harry listened to me and I felt heard. Within a few days, Harry Garcia and Kane Williamson solved my billing problem and gave me the support I needed throughout this entire process. Thank you ByNext.
Sylvia Roth
We found ByNext about 8 months ago and they have become our regular dry cleaner and tailor. They've done our weekly shirts, special items and alterations. Everything comes out great and they are so courteous and friendly. A wonderful neighborhood business!
Jessica Valiente
I am very happy with ByNext dry cleaning service. I feel I can trust them with my expensive work clothes and sentimental stuff. Malony at my building is simply wonderful. He explained everything to me and makes the entire process completely worry-free. Turnaround is super-quick and everything comes back spotless and looking brand new. Malony even remembered my new customer discounts(!) By becoming a Reserve member and using Prepay credits I also saved a lot of money on my dry cleaning.
Elina Hum
Frank at 325 Kent Avenue is one stellar coordinator! He makes sure to ByNext has the exact measurement and instructions to get my dress tailored. He also spares no effort to make sure that the finishing product meets the standard in a timely manner. I'll recommend ByNext and Frank at 325 Kent!
Serena Lin
I am very satisfying with By Next services that I have been using for several years. My regular delivery drivers servicing my area (James A., Allen C. and Elvis S.) are very professional and friendly. My laundry is always done as expected and I never had any issue. Great customer service: Kane Williamson who called to see if I was satisfied with the laundry service I just received was nice and very professional too.
Karine Michelet
Staff is very friendly; pleasant atmosphere. Hours of operation are very conducive for my laundry/ cleaning needs.
Sherry Gaines
The best cleaners and package room, with the best people working there daily. They know us by name and they are always such a pleasure to see everyday.
Gabrielle Saunders