I want to give 5 Stars to ByNext, the best Dry Cleaning and Laundry Service I have ever used. All my cleaning and laundry was pm returned to me promptly and everything was clean, fresh and carefully folded. The ByNext friendly staff, definitely pays attention to detail, for example, my antique Satin dress was returned to me looking better than when I bought it. But, the best part of my experience with ByNext was when I pointed out to Harry Garcia that there was a billing problem on my receipt. Harry listened to me and I felt heard. Within a few days, Harry Garcia and Kane Williamson solved my billing problem and gave me the support I needed throughout this entire process. Thank you ByNext.
Sylvia Roth
I am very satisfying with By Next services that I have been using for several years. My regular delivery drivers servicing my area (James A., Allen C. and Elvis S.) are very professional and friendly. My laundry is always done as expected and I never had any issue. Great customer service: Kane Williamson who called to see if I was satisfied with the laundry service I just received was nice and very professional too.
Karine Michelet
I am very happy with ByNext dry cleaning service. I feel I can trust them with my expensive work clothes and sentimental stuff. Malony at my building is simply wonderful. He explained everything to me and makes the entire process completely worry-free. Turnaround is super-quick and everything comes back spotless and looking brand new. Malony even remembered my new customer discounts(!) By becoming a Reserve member and using Prepay credits I also saved a lot of money on my dry cleaning.
Elina Hum
Always show up on time. Always top notch services (both with home cleaning and clothing cleaning). I recommend to everyone!
Gavin Gussel
Frank at 325 Kent Avenue is one stellar coordinator! He makes sure to ByNext has the exact measurement and instructions to get my dress tailored. He also spares no effort to make sure that the finishing product meets the standard in a timely manner. I'll recommend ByNext and Frank at 325 Kent!
Serena Lin
I have a jacket that I bought 10 years ago and was too afraid to take it anywhere. But the button on it was on its last thread (literally) and figured it was due time to clean it. So, I brought it to Maggie. I wish I found this sooner! She put the button back on no problem, and it was returned quickly all fresh and clean! Honestly, I'd give them anything cause I know my clothes are in good hands. Maggie is honestly the best.
Essy Waldrop
I've been going to this ByNext location for almost a year and I have been very impressed with the service. Maggie is the friendliest and most helpful person. I always enjoy seeing her when I drop off my dry cleaning. She always brightens my day. Highly recommend!
Max Kirschenbaum