Moved to the complex this year and have loved using ByNext in my building. Maggie is professional and friendly. She's always helpful. The drop off and pick up is convenient and easy. Overall, excellent service and experience.
Agnes An
I live at 325 Kent and I LOVE this service so much. Frank makes my life so easy, I work way too much and he always makes sure everything is handled for me. I would actually not have clean clothes if it wasn't for Frank and ByNext!! I can't say enough good things about this service, I'm forever grateful!
Gab
Frank at 325 Kent Avenue is one stellar coordinator! He makes sure to ByNext has the exact measurement and instructions to get my dress tailored. He also spares no effort to make sure that the finishing product meets the standard in a timely manner. I'll recommend ByNext and Frank at 325 Kent!
Serena Lin
Mrs. Maggie is fantastic! She goes above and beyond to make sure everything goes smoothly, including measuring for alterations on the spot! Additionally, the overall service experience with ByNext is always reliable, timely, and clothes come back in perfect condition.
Shana Vieira
Love this service! So easy to schedule with, so flexible. They really take care of your belongings and do such a good job. Staff is SUPER friendly and I really enjoy scheduling my cleanings because I get to interact with them!
Aditi at Xendia Labs
Prompt, pleasant and dependable service. Clothes come back carefully folded. After an injury, I was temporarily unable to go to my basement to launder clothes. This company was very helpful to me during my recovery.
Christine Gonch
I want to give 5 Stars to ByNext, the best Dry Cleaning and Laundry Service I have ever used. All my cleaning and laundry was pm returned to me promptly and everything was clean, fresh and carefully folded. The ByNext friendly staff, definitely pays attention to detail, for example, my antique Satin dress was returned to me looking better than when I bought it. But, the best part of my experience with ByNext was when I pointed out to Harry Garcia that there was a billing problem on my receipt. Harry listened to me and I felt heard. Within a few days, Harry Garcia and Kane Williamson solved my billing problem and gave me the support I needed throughout this entire process. Thank you ByNext.
Sylvia Roth