Mrs. Maggie is fantastic! She goes above and beyond to make sure everything goes smoothly, including measuring for alterations on the spot! Additionally, the overall service experience with ByNext is always reliable, timely, and clothes come back in perfect condition.
Shana Vieira — Gig Harbor, D.C.
Frank at 325 Kent Avenue is one stellar coordinator! He makes sure to ByNext has the exact measurement and instructions to get my dress tailored. He also spares no effort to make sure that the finishing product meets the standard in a timely manner. I'll recommend ByNext and Frank at 325 Kent!
Serena Lin — Gig Harbor, D.C.
This is an excellent laundry service provider - the staff members are very cordial, helpful, and professional. A special thanks to Ahmed, who has always been my go-to, he is simply the best!
Rita Fu — Gig Harbor, D.C.
I am very satisfying with By Next services that I have been using for several years. My regular delivery drivers servicing my area (James A., Allen C. and Elvis S.) are very professional and friendly. My laundry is always done as expected and I never had any issue. Great customer service: Kane Williamson who called to see if I was satisfied with the laundry service I just received was nice and very professional too.
Karine Michelet — Gig Harbor, D.C.
Wash and fold services are incredibly well done. Never have missed a single piece, impecable job. Pick up and drop off also great. Super responsible and tending to the customer all its employees.
Lucila Goenaga Portela — Gig Harbor, D.C.
I am very happy with ByNext dry cleaning service. I feel I can trust them with my expensive work clothes and sentimental stuff. Malony at my building is simply wonderful. He explained everything to me and makes the entire process completely worry-free. Turnaround is super-quick and everything comes back spotless and looking brand new. Malony even remembered my new customer discounts(!) By becoming a Reserve member and using Prepay credits I also saved a lot of money on my dry cleaning.
Elina Hum — Gig Harbor, D.C.
The best cleaners and package room, with the best people working there daily. They know us by name and they are always such a pleasure to see everyday.
Gabrielle Saunders — Gig Harbor, D.C.