I want to give 5 Stars to ByNext, the best Dry Cleaning and Laundry Service I have ever used. All my cleaning and laundry was pm returned to me promptly and everything was clean, fresh and carefully folded. The ByNext friendly staff, definitely pays attention to detail, for example, my antique Satin dress was returned to me looking better than when I bought it. But, the best part of my experience with ByNext was when I pointed out to Harry Garcia that there was a billing problem on my receipt. Harry listened to me and I felt heard. Within a few days, Harry Garcia and Kane Williamson solved my billing problem and gave me the support I needed throughout this entire process. Thank you ByNext.
Sylvia Roth
I live at 325 Kent and I LOVE this service so much. Frank makes my life so easy, I work way too much and he always makes sure everything is handled for me. I would actually not have clean clothes if it wasn't for Frank and ByNext!! I can't say enough good things about this service, I'm forever grateful!
Gab
I've been going to this ByNext location for almost a year and I have been very impressed with the service. Maggie is the friendliest and most helpful person. I always enjoy seeing her when I drop off my dry cleaning. She always brightens my day. Highly recommend!
Max Kirschenbaum
I am very satisfying with By Next services that I have been using for several years. My regular delivery drivers servicing my area (James A., Allen C. and Elvis S.) are very professional and friendly. My laundry is always done as expected and I never had any issue. Great customer service: Kane Williamson who called to see if I was satisfied with the laundry service I just received was nice and very professional too.
Karine Michelet
I am very happy with ByNext dry cleaning service. I feel I can trust them with my expensive work clothes and sentimental stuff. Malony at my building is simply wonderful. He explained everything to me and makes the entire process completely worry-free. Turnaround is super-quick and everything comes back spotless and looking brand new. Malony even remembered my new customer discounts(!) By becoming a Reserve member and using Prepay credits I also saved a lot of money on my dry cleaning.
Elina Hum
Great service and exceptional staff when helping me with my dry cleaning. Call out to Ahmed for the amazing work
Elie El Khoury
Frank at 325 Kent Avenue is one stellar coordinator! He makes sure to ByNext has the exact measurement and instructions to get my dress tailored. He also spares no effort to make sure that the finishing product meets the standard in a timely manner. I'll recommend ByNext and Frank at 325 Kent!
Serena Lin